Returns & Exchanges
At Into, we want you to be completely satisfied with your purchase. If your new fashion find isn't a perfect fit, you can return or exchange any unworn items with original tags within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging and include the packing slip to ensure your return is processed quickly.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to the outside of your box, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects your returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing